"The following is a report by Princess/Cunard Exec VP Jan Swartz on key points
from this week's Presidential Summit aboard the Island Princess. The meetings
were attended by top producing agents and agency group leaders.
1. National account relationships will now be handled by the regional sales
directors covering the region where their headquarter offices reside. Lee
Robinson, vp sales for Princess and Cunard, now has reporting to him four RSDs
who cover all strategic accounts and field accounts in North America.
2. Elena Rodriguez, who is currently director of national accounts, will take
the regional sales director role in the Northwest.
3. Princess is changing its District Sales Manager and National Account
Manager titles to Business Development Managers.
4. Effective January 1, Princess requests agents only advertise approved
rates. This policy was created due to consumer feedback that price differences
were confusing. 5. Swartz adds that in break-out groups on many subjects and in private
meetings with dozens of agencies, the line received very useful feedback and
constructive suggestions for how to grow business."
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