Princess Chatter

Princess Cruising => Princess News & Princess Chatter => Topic started by: Host Mike on May 12, 2022, 01:25:30 PM

Title: Island Princess Adventure Part 1 of 3 so far
Post by: Host Mike on May 12, 2022, 01:25:30 PM
May 11, 2022. LA to FLL via Panama Canal.  Island Princess

Day 1 May 11

  You now board by assigned group.  Makes sense to me.
  Very few porters with their carts outside the cruise terminal building
  Was required to show papers or Princess medallion in order to enter the terminal building.
  Check in podium girl didn’t look at date on Covid test.  Only looked for the word “negative.”
  Princess was said to be telling travelers that they could bring their test kit to the dock for the witness.
  No gangway pictures were offered.  That’s a relief.
  Boarding xray inspection was fast and non eventful.
  It appeared that most passengers were infrequent cruisers and heavy set.
  Right after boarding all ship electric power went off for a few minutes.
  A long line was observed at the passenger services desk.
  Observed that part of the aft port Emerald deck hallway had been blocked with Do Not Enter Covid area.
  My medallion fob was unrecognized by the cabin entry computer.
  No more muster drill.  Just a cabin video and a 30 second come and go from your muster station.
  Captain delayed departure for late food loading.  He said he would have to leave at 5:15 no matter what.
  Sabitini’s dinner was excellent.  Liguor purchased came with LA tax and of course “mandatory tips.”
  “Welcome aboard show” was just a brief hello from the female cruise director and a smutty comedian.
  In the cabin the sink water was light brown and water was not hot. 
  Shower hot/cold valve was sort of stuck but I knew how to overcome that.
  Shower temp was luke warm and water was not brown.  In time the temp should get warmer.
  The price for ship Internet goes up two days before the cruise.
  Medallion net is VERY buggy but full time Internet is nice but pricy.
  Day two is formal night.  Geeze.
  When I tried to use the cabin phone it wouldn’t dial anything without a “code.”  Fixed later.
  Captain’s Circle is now called the “Loyalty Desk and Events”
  No evidence yet of any super elite on board cabin credit.
  Here’s the big surprise.  Few passengers are wearing masks.  Anywhere.

Day 2 May 12

  Self serve has pretty much been eliminated in Horizon Court.
  Hawaiian shirts are allowed in the dining rooms on formal night.
  Very demanding passengers checking in at the dinner podium.
  Anytime dining somewhat being replaced with a reservation system.
  The dancing show dancers were top notch.  Singers not so much.
  Stobes in the dancing show were often aimed at the audience.
  Blasting sound in the dancing show.  This is normal for Princess.
  At the end of the dancing show the lame Cruise Director called for blood donations.
  Second clock change on back to back sea days.

Day 3 May 13

  My dinner table last night all agreed that the random audience choice for stage volunteers chosen by the comedian was a setup.  The volunteers knew their complicated parts perfectly.  We think that they practiced ahead of time.
  More than a few library shelves are empty.
  Passing trivia papers for grading is no longer done.
  Ship diverted to a Cabo tender for medical evacuation.
  Just realized that free Internet calling works perfectly on my T-Mobile iPhone.
  Observed food being carried into the Do Not Enter Covid area.
  Future Cruise agent has access to their version of the Polar booking system.  They see things that you cannot see on the Princess public web site.
  Captain’s Circle rep didn’t know about the now deleted superelite OBC benefit.
  Elite laundry is 2 day turnaround
  The cutoff for the Captain’s lunch on this cruise is 399 days.  The Captain’s Circle rep had to change the date after it was announced.  Hmmm.
  No International Cafe on the Island Princess.
  No working bridge camera on this ship.
  Room service sandwich was small.  Salad comes without dressing.
  This old ship has been ridden very hard and put away wet.
  Medallion Net (Internet) disconnects occasionally mostly slow/
  Empty next door corner cabin balcony has most of its (new) glass covered with shipping plastic.  That sure makes me wonder what happened to the former glass barrier.

Day 4 - May 14 Puerto Vallarta

  Finally after 4 days of asking,we got hot water in the shower.
  Very Sadly - Our AC at maximum cold setting could only cool the room to 80 degrees.  That’s beyond horrible.  I politely warned passenger services if this wasn’t fixed pronto I would be carrying my pillow and blanket and sleeping on the cool floor of the atrium.  The 8th deck supervisor Angel looked at my little clock/temperature gauge, took some notes, and that was it.  It’s no wonder a customer service rep told me that the Island Princess is the worst ship in the Princess fleet.  I completely agree.
   White socks and briefs are coming back from the Princess laundry with a yellow tint.
   MedallionNet app continues to be a buggy diaster.
   Finally the trade of the mini bar for coffee card credits, after four days of promising, was fixed in our account.
   Buggy cabin phone started ringing this afternoon saying “Fire Alarm.”  Then I got a call from the bridge asking if there was a cabin fire.  I said there is absolutely no fire.  Bridge said fine but after the hang up the phone kept ringing saying “Fire Alarm” so I unplugged the phone and that was that.
   On the first night we bought an expensive, as in $50 ($41 plus mandatory tip and LA tax) bottle of wine in Sabatini’s with their promise that the wine would be stored in the ship’s wine locker.  In the dining room tonight we asked for our bottle.  Well you probably know what I’m about to say.  The bottle was lost by Princess.  After showing them proof of my account charge for the wine they went bottle by bottle through the wine locker and found it.  Geeze.
  I noticed several guys in the dining room wearing cut off shorts and a T-Shirt.  I didn’t say breakfast or lunch, I said dinner.
  Speaking of dinner, we observed that making a reservation results in longer standing in line than just showing up.  At least that was our direct experience.
  In port cities like Puerto Vallarta beware of vendors across the dock parking lot doing bait and switch.  Happened to us.
  When we were at the Puerto Vallarta Walmart I should have bought a box fan to move the hot air around in our cabin.  Like I said.  It should now become common knowledge that the Island Princess is the worst ship in the Princess fleet.
 

Title: Re: Island Princess Adventure
Post by: RichC on May 13, 2022, 04:35:24 AM
May 11, 2022. LA to FLL via Panama Canal.  Island Princess

Day 1 May 11

  You now board by assigned group.  Makes sense to me. Suites/Elites still board first ??
  Very few porters with their carts outside the cruise terminal building
  Was required to show papers or Princess medallion in order to enter the terminal building.
  Check in podium girl didn’t look at date on Covid test.  Only looked for the word “negative.” Not that I would do so, but it's a very easily forged document with no verification.
  Princess was said to be telling travelers that they could bring their test kit to the dock for the witness.
  No gangway pictures were offered.  That’s a relief. True in Ft Lauderdale also.
  Boarding xray inspection was fast and non eventful.
  It appeared that most passengers were infrequent cruisers and heavy set.  ;D
  Right after boarding all ship electric power went off for a few minutes.
  A long line was observed at the passenger services desk. There always is.
  Observed that part of the aft port Emerald deck hallway had been blocked with Do Not Enter Covid area.
  My medallion fob was unrecognized by the cabin entry computer.
  No more muster drill.  Just a cabin video and a 30 second come and go from your muster station. It's a great change
  Captain delayed departure for late food loading.  He said he would have to leave at 5:15 no matter what.
  Sabitini’s dinner was excellent.  Liguor purchased came with LA tax and of course “mandatory tips.”
  “Welcome aboard show” was just a brief hello from the female cruise director and a smutty comedian.
  In the cabin the sink water was light brown and water was not hot.  If's an old ship.
  Shower hot/cold valve was sort of stuck but I knew how to overcome that.
  Shower temp was luke warm and water was not brown.  In time the temp should get warmer.
  The price for ship Internet goes up two days before the cruise.
  Medallion net is VERY buggy but full time Internet is nice but pricy.
  Day two is formal night.  Geeze. There nothing formal on Princess any longer.
  When I tried to use the cabin phone it wouldn’t dial anything without a “code.”  Fixed later.
  Captain’s Circle is now called the “Loyalty Desk and Events”
  No evidence yet of any super elite on board cabin credit. It's gone. Didn't you hear?
  Here’s the big surprise.  Few passengers are wearing masks.  Anywhere. Neither were they in March on the Enchanted.

Day 2 May 12

  Self serve has pretty much been eliminated in Horizon Court.
  Hawaiian shirts are allowed in the dining rooms on formal night. On Enchanted, shorts were OK on casual nights.
  Very demanding passengers checking in at the dinner podium. Wait till the actual problems arise.
  Anytime dining somewhat being replaced with a reservation system.
  The dancing show dancers were top notch.  Singers not so much.
  Stobes in the dancing show were often aimed at the audience. Same on the enchanted. It's a new fad to the younger gen.
  Blasting sound in the dancing show.  This is normal for Princess.  :o
  At the end of the dancing show the lame Cruise Director called for blood donations.
  Second clock change on back to back sea days.
Title: Re: Island Princess Adventure
Post by: Host Mike on May 13, 2022, 07:29:28 PM
Boarding answer:  Medallion app knows or should know Elite status.  Nevertheless it appeared that you must select your boarding group letter on the app.  Actually unless you are in a race to have lunch in the dining room and avoid the Horizon Court line it really doesn’t matter, at least to me.
Title: Re: Island Princess Adventure
Post by: RichC on May 14, 2022, 04:00:46 AM
How's the AC in your cabin?
I've read that some people were having problems with it on the last cruise.
Title: Re: Island Princess Adventure
Post by: Host Mike on May 14, 2022, 09:00:11 PM
Read my 4th day post.  The AC control shows the green marker on the temperature scale then the green bar disappears in short order.  The ceiling AC exhaust with what might be just a hint of cool air, at least at the moment, is scarcely moving air.  I could likely fix it myself if I had their thermostat tester and adjuster.  The AC is basically just a set of baffles in the ceiling as I remember and the baffles control the temperature.  In our cabin the problem now appears to be a lack of air flow.  DW doesn’t want to move to the next door empty balcony cabin but tomorrow, if Princess does nothing I will demand it.  It the worst case I will try to get the ship higher up officers to listen when I meet with them at the most travelled passenger luncheon in a few days. 
Title: Re: Island Princess Adventure
Post by: RichC on May 15, 2022, 05:36:22 AM
Read my 4th day post.  The AC control shows the green marker on the temperature scale then the green bar disappears in short order.  The ceiling AC exhaust with what might be just a hint of cool air, at least at the moment, is scarcely moving air.  I could likely fix it myself if I had their thermostat tester and adjuster.  The AC is basically just a set of baffles in the ceiling as I remember and the baffles control the temperature.  In our cabin the problem now appears to be a lack of air flow.  DW doesn’t want to move to the next door empty balcony cabin but tomorrow, if Princess does nothing I will demand it.  It the worst case I will try to get the ship higher up officers to listen when I meet with them at the most travelled passenger luncheon in a few days.

We had a similar problem on the Emerald many years ago where our AC vent just couldn't cool the cabin at all. We called them 5 or 6 times & they played around with the thermostat & vent but nothing could be done. I finally removed the vent louvers to try and increase air flow, but still nothing. In those days the ships were sailing filled and they couldn't move us to ANY cabin until one day someone had to leave the ship & we lucked out and got their cabin.
I think you'll be lucky since there are probably many other cabins available.

Oh btw, the officers don't attend the most traveled luncheon any longer as their afraid of contacting covid although they might make an initial appearance but they won't sit with the people as they used to do.
Title: Re: Island Princess Adventure
Post by: RichC on May 15, 2022, 06:15:23 AM
May 11, 2022. LA to FLL via Panama Canal.  Island Princess



Day 3 May 13

  My dinner table last night all agreed that the random audience choice for stage volunteers chosen by the comedian was a setup.  The volunteers knew their complicated parts perfectly.  We think that they practiced ahead of time.
  More than a few library shelves are empty. Very common on all the ships.
  Passing trivia papers for grading is no longer done. Yep, the same.
  Ship diverted to a Cabo tender for medical evacuation.
  Just realized that free Internet calling works perfectly on my T-Mobile iPhone. Download WhatsApp to give you the ability to text and call each other on the ship. Works great.
  Observed food being carried into the Do Not Enter Covid area.
  Future Cruise agent has access to their version of the Polar booking system.  They see things that you cannot see on the Princess public web site.
  Captain’s Circle rep didn’t know about the now deleted superelite OBC benefit. Bullshit.
  Elite laundry is 2 day turnaround
  The cutoff for the Captain’s lunch on this cruise is 399 days.  The Captain’s Circle rep had to change the date after it was announced.  Hmmm. That's about the same number on the Enchanted in March.
  No International Cafe on the Island Princess.
  No working bridge camera on this ship.
  Room service sandwich was small.  Salad comes without dressing. What !! I guess you have to specify it.
  This old ship has been ridden very hard and put away wet. I'm surprised it wasn't scrapped during the shutdown
  Medallion Net (Internet) disconnects occasionally mostly slow/
  Empty next door corner cabin balcony has most of its (new) glass covered with shipping plastic.  That sure makes me wonder what happened to the former glass barrier.

Day 4 - May 14 Puerto Vallarta

  Finally after 4 days of asking,we got hot water in the shower.
  Very Sadly - Our AC at maximum cold setting could only cool the room to 80 degrees.  That’s beyond horrible.  I politely warned passenger services if this wasn’t fixed pronto I would be carrying my pillow and blanket and sleeping on the cool floor of the atrium.  I slept on the couch in the Piazza 2 times. The 8th deck supervisor Angel looked at my little clock/temperature gauge, took some notes, and that was it.  It’s no wonder a customer service rep told me that the Island Princess is the worst ship in the Princess fleet.  I completely agree.
   White socks and briefs are coming back from the Princess laundry with a yellow tint. On our last 30 day cruise we didn't use the laundry once. I no longer trust them for anything. Try using just the CLEANING which is the old dry cleaning feature. It might be better.
   MedallionNet app continues to be a buggy diaster.
   Finally the trade of the mini bar for coffee card credits, after four days of promising, was fixed in our account.
   Buggy cabin phone started ringing this afternoon saying “Fire Alarm.”  Then I got a call from the bridge asking if there was a cabin fire.  I said there is absolutely no fire.  Bridge said fine but after the hang up the phone kept ringing saying “Fire Alarm” so I unplugged the phone and that was that.
   On the first night we bought an expensive, as in $50 ($41 plus mandatory tip and LA tax) bottle of wine in Sabatini’s with their promise that the wine would be stored in the ship’s wine locker.  In the dining room tonight we asked for our bottle.  Well you probably know what I’m about to say.  The bottle was lost by Princess.  After showing them proof of my account charge for the wine they went bottle by bottle through the wine locker and found it.  Geeze.
  I noticed several guys in the dining room wearing cut off shorts and a T-Shirt.  I didn’t say breakfast or lunch, I said dinner. Same on the Enchanted for casual nights. I was going to wear dress shorts one night but it was to cold to consider.
  Speaking of dinner, we observed that making a reservation results in longer standing in line than just showing up.  At least that was our direct experience. I think the crew doesn't know how to use the new system yet. The did the sane thing on the Enchanted.
  In port cities like Puerto Vallarta beware of vendors across the dock parking lot doing bait and switch.  Happened to us. What did the switch out?
  When we were at the Puerto Vallarta Walmart I should have bought a box fan to move the hot air around in our cabin.  Like I said.  It should now become common knowledge that the Island Princess is the worst ship in the Princess fleet.
 
I didn't realize that the ship had gotten that bad over the years. The last time we sailed on it was before they added those extra cabins.
I've got to have my wife read your post & she what she thinks.
I mentioned to her a month ago about taking a round trip through the canal & back home again to Florida but 30 days we realized is much to long a trip and we gain to much weight.
Now reading your report I see that it would have been a bad idea anyway.
We often listen to the YouTube channel while eating dinner. (Don's Family Vacations and La Lido Loca  . They were on the Island going to LA just before you and in their limited reviews didn't mention anything about the problems your having. It make me wonder if they were getting special treatment since they post on YouTube all the time. It's hard to believe they were on the same ship from listening to their posts.
Title: Re: Island Princess Adventure
Post by: Host Mike on May 15, 2022, 09:29:12 AM
I’ll start a new daily thread tonight.  It’s going to be informative.  I’m a BIG Princess fan but not one bit shy about saying what I see and experience.  I do sincerely appreciate what you tell me about your experiences.  My conjecture is that the old Island Princess sat idle for two years of disuse and rust.  This appears to have affected valves, electrical connections and other things.  As you read on you will see that this ship was very far from being in ship shape when it returned to service two weeks ago.  Seeing passengers get into arguments with the dining room podium staff is entirely new to me.  We are not the only passengers seeing the arguments.
Title: Re: Island Princess Adventure
Post by: RichC on May 15, 2022, 10:52:50 AM
I’ll start a new daily thread tonight.  It’s going to be informative.  I’m a BIG Princess fan but not one bit shy about saying what I see and experience.  I do sincerely appreciate what you tell me about your experiences.  My conjecture is that the old Island Princess sat idle for two years of disuse and rust.  This appears to have affected valves, electrical connections and other things.  As you read on you will see that this ship was very far from being in ship shape when it returned to service two weeks ago.  Seeing passengers get into arguments with the dining room podium staff is entirely new to me.  We are not the only passengers seeing the arguments.

We're Princess fans also. We haven't taken another cruise line in many years.(2006 on NCL)
Our last Island P cruise was in 2012 before they messed it up by adding the extra cabins.
I can't imaging what the arguments are with the DR staff. They're always willing to do anything necessary to satisfy their customers.

On our last Enchanted cruise in March midway through my wife got swollen ankles so we asked the head waiter if she could switch to a low salt diet. No problem. He would check each night to see what she wanted for the next nights meal. As my wife reviewed the menu one night she didn't see one thing that looked interesting. His response was, "what would you like?" It turned out that what ever she wanted (and they had in the galley) she could have.
One night she even ordered a filet mignon (at his suggestion) even when it wasn't on the menu.
This guy became so friendly I hated to take so much of his time each night.