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Princess News & General Princess Chatter / Three reasons why Princess has seriously gone downhill
« on: April 12, 2024, 03:12:07 AM »- Called 1-800-Princess to check on an existing online booking. Got a Princess rep. who could only just barely speak English! All he seemed interested in doing was trying to sell the premier package.
- Received a Princess colorful email ad from "Princess Cruises <info@em.princess.com>" offering Hawaii excursions at a quickly expiring discount. There are no Hawaii excursions yet to be offered on our Personalizer excursion list.
- Entered flight information on the Personalizer for our confirmed SWA flights. The Personalizer falsely claimed that one of my confirmed SWA flight numbers doesn't exist