"Affected customers received an email on Feb. 13 about the latest cancellation, reports Cruise Trade News.
The email from the line’s president John Padgett confirms that the company is still taking delivery of Sun Princess on Feb. 14, but "the ship must remain alongside in the shipyard to allow for additional technical work to be completed.”
“We share in your deep disappointment and frustration, and sincerely apologize for the extreme disruption the late cancellation of this voyage creates,” Padgett wrote to customers.
Guests booked on the sailing will receive a full refund of the cruise fare along with any additional onboard services that were pre-purchased, as well as a 50 per cent future cruise credit (FCC) that can be used on any future Princess voyage booked by Nov. 30, 2024 and sailed by Dec. 31, 2025, the email says.
“Rest assured, your booking will be automatically cancelled, and you do not need to take any action to initiate the refund process,” Padgett wrote."
https://news.paxeditions.com/news/cruise/sun-princess-inaugural-cancelled-again-days-departure