961
Princess Chatter Archive / Re: Carnival owned cruise ship Costa Concordia runs aground off Italy
« on: January 18, 2012, 10:44:51 PM »
"I give my personal assurance that we will take care of each and every one of our guests, crew and their families affected by this tragic event," Carnival Chief Executive Micky Arison said in a statement late on Wednesday - five days after the incident that left 11 people dead and 22 missing."
"On a scale of one to 10, with 10 being "outstanding," Carnival's public relations strategy in the immediate wake of the disaster gets a four, said Allyson Stewart-Allen, director of International Marketing Partners, a consulting firm.
"It wasn't quick, it wasn't specific, it wasn't reassuring," Stewart-Allen said, noting that Carnival's first statement, released on Saturday nearly 24 hours after the Costa Concordia liner struck rock causing it to capsize, did not quote a specific person."
http://www.reuters.com/article/2012/01/19/us-carnival-idUSTRE80I02P20120119
"On a scale of one to 10, with 10 being "outstanding," Carnival's public relations strategy in the immediate wake of the disaster gets a four, said Allyson Stewart-Allen, director of International Marketing Partners, a consulting firm.
"It wasn't quick, it wasn't specific, it wasn't reassuring," Stewart-Allen said, noting that Carnival's first statement, released on Saturday nearly 24 hours after the Costa Concordia liner struck rock causing it to capsize, did not quote a specific person."
http://www.reuters.com/article/2012/01/19/us-carnival-idUSTRE80I02P20120119